Important: This Privacy Policy applies to both the ar77 website and mobile app. By using the platform, you are agreeing to this policy.
1. Information We Collect
Ar77 collects various types of information to deliver the best possible service to its members. This data comes from two main sources — what you provide directly, and what is collected automatically while you use the platform.
| Type of Data |
Example |
Collection Methods |
| Identity Information |
Full name, date of birth, national ID number |
Registration Form / KYC |
| Contact Information |
Mobile number, email address |
Registration Form |
| Financial information |
Mobile banking number, transaction history |
Payment Processing |
| Device Information |
IP address, browser, operating system | Automatic
| Gaming Data |
Game history, betting patterns, session duration |
Automatic |
| Location data |
Country, city (approximate, IP-based) |
Automatic |
We only collect data that is necessary to operate our services. Collecting unnecessary or excessive personal information is against ar77's policy.
2. Purpose of Data Collection
Ar77 collects user data for specific, legitimate purposes only. No data is ever used beyond those stated purposes. Below are the core reasons we collect information:
- Account management: To complete the registration, login, and account verification process.
- Identity Verification (KYC): To prevent fraud and maintain a safe environment.
- Processing financial transactions: To accurately process deposits, withdrawals, and bonus payments.
- Customer Support: To resolve your complaints, questions, and issues quickly and effectively.
- Personalized Experience: To show you relevant games and offers based on your preferences and gaming habits.
- Security Assurance: To detect unauthorized access, fraud, and suspicious activity.
- Compliance with legal obligations: To meet regulatory requirements and prevent financial crime.
- Responsible Gaming Monitoring: To identify problematic gaming patterns and provide timely support.
Our promise: ar77 never uses your personal data for ad sales or unrelated commercial purposes.
3. How We Use Your Data
Ar77 uses the collected data in the ways described below. User privacy is given the highest priority in every use case.
- Important notifications are sent to the email address or mobile number provided during registration.
- Your gaming history is analyzed to create personalized promotional offers.
- Transaction details are verified to ensure fast and accurate payment processing.
- Device and IP data is analyzed to detect multiple accounts and fraudulent activity.
- Gaming patterns are monitored to provide responsible gaming alerts and support.
- Data is analyzed to improve the platform's technical performance and service quality.
Marketing Communications: ar77 may send you promotional messages. You can opt out at any time through your account settings.
4. Cookies & Tracking Technologies
Ar77 uses cookies and similar tracking technologies on its website and app to deliver a smoother, more personalized experience.
- Essential cookies: For core functions such as maintaining login sessions and saving language preferences. Disabling these may cause the site to not function properly.
- Performance Cookies: We analyze data such as time spent on each page and most-used features to continuously improve the platform.
- Functional Cookies: To remember your preferred games, language, and theme settings.
- Analytics Cookies: To analyze user behavior and improve service quality.
You can manage or delete cookies through your browser settings. Note that disabling certain cookies may affect the functionality of some platform features.
5. Sharing Data with Third Parties
Ar77 strictly ensures that your personal data is never transferred to unauthorized third parties. However, limited data sharing may be necessary in the following specific circumstances:
- Payment Processor: Only the information necessary to process transactions is shared with licensed mobile banking partners, including bKash, Nagad, and Rocket.
- Game Provider: Licensed game software providers may receive minimal data necessary to operate their games.
- Legal authorities: Data may be disclosed in response to a court order or a valid request from a government regulatory authority.
- Security Services: With specialized agencies for fraud detection and anti-money laundering purposes.
To be clear: ar77 never sells or rents your data to advertisers, data brokers, or unrelated businesses.
6. Data Retention & Duration
How long ar77 retains your data depends on the type of information and the purpose for which it was collected.
- Active Accounts: All data will be retained for as long as your account remains active.
- Closed or Inactive Accounts: After account closure, certain data may be retained for up to 5 years as required by law.
- Financial transaction records: Retention of at least 7 years is mandatory under financial regulations.
- Gaming History: Certain data is retained for a defined period after account closure for responsible gaming monitoring purposes.
- Support Contact: Retained for up to 2 years after a complaint is resolved.
Once the required retention period has ended, your data is securely deleted or anonymized so that you can no longer be identified.
7. Your Rights
Under the ar77 Privacy Policy, every user is entitled to the rights listed below. To exercise any of these rights, please contact our support team.
Right to Access
You can request to see what personal data ar77 holds about you.
Right to Rectification
You may request corrections to any inaccurate or outdated information.
Right to Erasure
You can request deletion of your data, subject to any legal obligations that may require us to retain it.
Right to Object to Processing
You may object to the use of your data for specific purposes.
Right to Data Portability
You can request an export of your data in a standard, portable format.
Right to Opt Out of Marketing
You may opt out of promotional emails or SMS messages at any time.
How to Exercise Your Rights: To exercise any of the above rights, email
[email protected] or reach us via live chat. ar77 typically responds to requests within 30 days.
8. Data Security Measures
Ar77 uses industry-leading technology and practices to protect your personal data. Our security infrastructure consists of the following layers:
- SSL/TLS encryption: All data transfers are secured with 256-bit SSL encryption, equivalent to bank-grade security.
- Data Encryption: Sensitive data stored on our servers is kept in an encrypted state.
- Two-Factor Authentication (2FA): OTP verification as an added security layer when logging into your account.
- Firewall & Intrusion Detection: Active monitoring to prevent unauthorized access and cyberattacks.
- Regular Security Audits: Regular security audits conducted by third-party experts.
- Access controls: Staff are granted access only to the information required for their specific role.
Your role: No matter how robust ar77's security is, always keep your password strong and never share it with anyone. If you notice anything suspicious, contact support immediately.
9. Children's Privacy
Ar77 is strictly an adults-only (18+) platform. We do not knowingly collect personal data from minors.
- Age verification is mandatory during the registration process.
- If we become aware that any personal data has been collected from a minor, it will be deleted immediately.
- If you have concerns, parents can reach us at [email protected].
A note for parents: If your child has registered on ar77 by mistake, please notify our support team. We will promptly close the account and delete all associated data.
10. Changes to the Privacy Policy
Ar77 reserves the right to update this Privacy Policy at any time. When changes are made, the following process is followed:
- The "Last Updated" date at the top of the page will be revised accordingly.
- For significant changes, a notification will be sent to your registered email or mobile number.
- Continued use of the platform after changes have been made will be considered acceptance of the updated policy.
- Previous versions are available upon request through the support team.
If you do not agree to any changes in the Privacy Policy, you may request account closure and deletion of your data.
11. Contact
If you have any questions or concerns about this Privacy Policy, or wish to exercise your rights, please contact us:
- Email: [email protected]
- Live Chat: Log in to the platform and reach us via live chat
- Response Time: Typically within 24–48 hours
Our commitment: ar77 takes every privacy-related request seriously and works to resolve it as quickly as possible.
This Privacy Policy was last updated in January 2026